Privacy Policy

Effective Date: 02.03.2025

Welcome to The Artisan Partisan. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Website.

1. Information We Collect

a. Personal Information:

Name, email address, phone number, and order details.
Payment information (processed securely by third-party payment processors).

b. Non-Personal Information:

IP address, browser type, device information, and browsing habits.

c. Cookies and Tracking Technologies:

We use cookies to improve your browsing experience and analyse website usage.
You can manage cookies through your browser settings.

2. Legal Basis for Data Processing

We collect and process data based on legitimate interest, contractual necessity, and user consent where required.

3. How We Use Your Information

To process orders and provide customer support.
To improve and personalise the Website experience.
To send promotional communications (only with your consent).
To comply with legal obligations.

4. How We Share Your Information

We do not sell your data. We may share your information with:
Service Providers: (e.g., payment processors, couriers, and hosting providers).
Legal Authorities: If required by law or court order.
Business Transfers: In case of a merger, acquisition, or sale.

5. Data Security

We use encryption and secure servers to protect your information.
However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data as long as necessary for business and legal purposes.
You may request data deletion by contacting us at support@theartisanpartisan.com.

7. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability or object to data processing.
Lodge a complaint with the UK Information Commissioner's Office (ICO).

8. Children's Privacy

Our Website is not intended for children under 13, and we do not knowingly collect their data.

9. Changes to This Privacy Policy

We may update this policy, and any changes will be posted with a revised effective date.

10. Contact

For questions about this Privacy Policy, contact us at support@theartisanpartisan.com.